Grapevine, TX
Carpet One Floor & Home members from across the United States and Canada joined together at the Gaylord Resort and Convention Center in Grapevine, TX this week to learn new ways to Impact Performance in their local stores. During the two-day convention, members were introduced to new products, new marketing, and new training programs that can make a positive impact on the performance of their business.
Carpet One Floor & Home welcomed two keynote speakers, Dennis Snow and Eric Wahl, to motivate members and encourage them to think of new ways to make their businesses better.
Dennis Snow worked for the Walt Disney World Company for over 20 years where he developed his customer service abilities. He is the best-selling author of Lessons from the Mouse and is passionate about customer service excellence. He shared with the Carpet One Floor & Home members what they can do to create a customer service culture and differentiate their stores from the competition.
Eric Wahl is an internationally recognized graffiti artist, the best-selling business author of Unthink: Rediscover Your Creative Genius, and a successful entrepreneur. Erik uses his artistic talents to inspire his audience to be innovative and seek higher levels of performance. As a consultant, Erik has an impressive list of clients including AT&T, Disney, Microsoft, FedEx, and Ernst & Young.
“Our speakers this year were extraordinary,” said Eric Demaree, President of Carpet One Floor & Home. “The Carpet One Floor & Home membership will certainly benefit from their insight and ideas.”
In addition to these engaging presentations, Carpet One Floor & Home members had the opportunity to network, see new products, and speak with experts in all areas of their business – from digital marketing to merchandising and operations. By the end of the convention, each member had many actionable ways to impact the success of their business.
About Carpet One Floor & Home
Carpet One Floor & Home is North America’s leading floor covering retailer, with 1,000 independently owned and operated locations in the United States, Canada, Australia, and New Zealand. Carpet One Floor & Home stores are known for a broad selection of carpet, wood, laminate, ceramic, vinyl, and area rugs, including exclusive brands like Bigelow and Lees. They offer a unique customer experience with the exclusive SelectAFloor merchandising system that simplifies the shopping experience and The Beautiful GuaranteeTM, which guarantees that the customer will be 100% happy with their floor. Carpet One Floor & Home is also the home of the exclusive Healthier Living Installation system.
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