Last week, Carpet One Floor & Home members traveled from across North America to the Gaylord National Convention Center to attend their annual winter convention. The convention brought together store owners, managers and staff to spend two days working on their business. This year’s convention theme – Together We Work – highlighted the ways that members can work together in the cooperative; how Carpet One Floor & Home management can work for, and with, the members; and the action items store owners should be taking to stay ahead of the curve.
During the two-day convention, members heard about new products, program updates and valuable tools to help them run their businesses. Breakout sessions allowed members to get more in-depth information in a more casual environment than the general sessions. With breakouts focused on product, digital marketing and sales professional training, three important areas of the flooring retail business were addressed.
This convention was also the official welcome to new president, John Gilbert. While Gilbert has observed a Carpet One Floor & Home convention, this was his first as the leader of the management team.
“I’m excited by everything the team prepared for this convention,” says Gilbert. “I’m confident that it was a worthwhile investment of our members’ time. The topics we discussed are critical to our members’ business success.”
Members had ample networking time enabling them to discuss problems, ideas and best practices with like-minded retailers. On the second day of the convention, there were nine education sessions based on expert practices. These sessions focused on proven best practices and innovative ideas from Carpet One Floor & Home members facilitated by the Carpet One Floor & Home team.
“These expert sessions are a prime example of how the Carpet One Floor & Home’s management team can work together with our members to create something truly impactful to our business,” says Gilbert.
The convention closed with an awards ceremony and closing event at the Newseum, one of Washington, D.C.’s newest and most sought-after venues.
Carpet One Floor & Home is North America’s leading floor covering retailer, with 1,000 independently owned and operated locations in the United States, Canada, Australia, and New Zealand. Carpet One Floor & Home stores are known for a broad selection of carpet, wood, laminate, ceramic, vinyl, and area rugs, including exclusive brands like Bigelow and Lees. They offer a unique customer experience with the exclusive SelectAFloor merchandising system that simplifies the shopping experience and The Beautiful GuaranteeTM, which guarantees that the customer will be 100% happy with their floor. Carpet One Floor & Home is also the home of the exclusive Healthier Living Installation system.