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Annual Review

Digital Focus

Through advanced programs for their independent retailers, Carpet One® helps independent businesses compete in a digital world.

Award-Winning Store Design

Many of Flooring America and Flooring Canada retail stores feature the Vision Showroom design, a warm and welcoming environment that showcases flooring fashions and creates a truly exceptional customer experience that caters to shopping needs.


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Digital Marketing Program

Lighting One® launched a local digital marketing program which empowers members to compete in the digital realm through total marketing support with a Google preferred vendor. The initial results have already shown increased web traffic far surpassing industry averages.

New Public-Facing Brand

BizUnite® announced savings4members™, the new public-facing brand. The name savings4members™ aligns with both the purpose and guiding principles of BizUnite, and the services it offers to hundreds of thousands of independent businesses - creating bottom line savings.

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High-End Flooring Selection

The International Design Guild features The Louis A. Dabbieri® Collection for designers and design savvy customers. Curated to exemplify the finest craftsmanship and remarkable beauty, this collection includes fine area rugs, carpets and hardwoods.

Catering To Shoppers

From cash and carry customers and trade professionals to DIYers and the millennial generation, the Floor Trader Outlet caters to its customers with in-store expertise, as well as an online series of professionally produced how-to videos.


ProSource Wholesale Floorcoverings earned another national accolade for its growth and achievement, ranking in the top 20% of all related U.S. franchises by a leading franchise market research firm.


Expanding Reach

Grown to reach nearly 600,000 homeowners in 2,000 communities nationwide.

ECE Shared Resources Expands

The ECE Shared Resources family grew to 24 states and D.C. in 2016, affording access to hundreds more Technical Assistants, Coaching Staff, Child Care Center Directors and Family Child Care Providers to help them work smarter by saving time, money and raising quality.

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Membership Expansion

Lionsbridge Contractor Group™ expanded its managed repair network of general contractors, mitigation vendors and roofing contractors to over 650 member locations nationwide, solidifying our place as the fastest growing full service solution serving the property insurance industry.

National Accounts

Established in 2007, our National Accounts portfolio now includes over 400,000 units and serves the needs of clients such as Laramar, Greystar, Riverstone Residential and Housing Partnership Network.


Beyond Flooring

Expansion into other home product offerings including closets, kitchen & bath, and bedding help retailers provide the best shopping experience for their customers.

Design For A Difference

The Design for a Difference program builds designer loyalty and increased awareness of local International Design Guild® showrooms while offering design makeovers, goods and services to a variety of local charities.

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Best-In-Class Merchandising

The Evolution Display features components that easily rotate and expand to accommodate any surface type, ensuring that Flooring America and Flooring Canada member showrooms are cohesive and offer effortless consumer shopping experiences.

Lighting One

"Initially, the most compelling reason for our company joining Lighting One was financial; rebates, product discounts, and added benefits like ProTrade credit for our trade customer segment. Over the past seven years as a member, these benefits pale in comparison to the strategic initiatives that Lighting One continues to bring to our industry and our business."

Dana Hunt, Masterpiece Lighting

Working Together

Sponsors from every part of the ECE sector work together to support high-quality early child care and education.

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Maximizing Participation

Increased program participation by 150% helping members save money and put more back into their businesses.

University Development

Through the creation of the Lionsbridge University, we have taken a leadership role in the managed repair industry by filling the void for a consistent, documented and robust training platform. The University allows a deepening of existing relationships, and adds to our ability to attract new partners.

New Partnership With MSC

The partnership will help independent businesses drive down maintenance, repair and operations (MRO) costs.

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A variety of innovative, industry-leading technologies have been introduced for in-store and online usage, including an enhanced tablet-based customer management tool called CASH, an easy to navigate website, and a social media syndication program.

Champion For Cooperatives

Carpet One® stores roll out new cooperative signage and messaging to help explain the benefits of cooperative business to the public.

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In 2016, ProSource Wholesale® celebrated their 25 Year Anniversary - continuing as America's largest wholesale home improvement franchise, with over 141 showrooms in North America.


New And Improved Store Design

New and improved Floor Trader Outlet® stores showcase In-Stock carpets and floors in a clean, well-maintained and easily navigated outlet-style showroom, while also allowing store owners to merchandise bargains, deals and greatly discounted carpet and floors to serve customers.

Savings4Members Powered By BizUnite

"Prior to savings4members™, our lean staff personally handled our cost-saving business services. These programs demanded a lot of our staff's time and energy. Now we spend a fraction of our time managing the programs and can focus our energies on simply urging our member-owners to save on their operational costs."

Lance Rantala, Blue Hawk Cooperative

New Websites

Featuring an innovative yet simple design to enhance the overall digital experience, the International Design Guild® website and microsites offer exceptional usability, responsiveness, and content designed to drive traffic to the luxury market retailers that are part of The Guild.

K&B Alliance

Launched in January 2015, Kitchen & Bath Alliance is the newest FEI Group division. K&BA is a national group of decorative plumbing & hardware showrooms. Members service retail, to-the-trade, multifamily and single-family customers.

In-Store Technology

Flooring America® and Flooring Canada® member stores are equipped with an enhanced tablet-based customer management tool called CASH, a digital flooring and paint visualization app called My Floor Style, and the interactive My Floor Guide featuring detailed product information and up-to-date pricing that efficiently escorts customers through the decision-making process.

15 Year Anniversary

In 2016, Lighting One® celebrated our 15 Year Anniversary – supported by 7 years of growth and success! We began in 2001 with 40 members; now we have over 150 members and 300 locations.

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All New

Carpet One's consumer facing website received a complete overhaul to make floor buying easier.

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Innovia co-op

"Innovia co-op has the people, systems and expertise necessary to make their members successful. They have committed both the financial resources and operational experts necessary to take this from a vision to a very successful reality."

-Lou Gargiulo, Great North Property Management, Inc.

New Office Depot Program

We are pleased to announce an exciting new partnership - created by the merger of OfficeMax & Office Depot. Through our new agreement with Office Depot, we now have more choices and deeper savings for participating members.



National Conference

The 2016 FEI Group National Conference in Chesapeake Bay once again saw record attendance. We delivered profit-producing insights and actionable business strategies designed to help -members grow their businesses.

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Carpet One Cares

Carpet One continues to make a difference and create a better world through partnerships with Building for America's Bravest, the BCRF and countless local charities supported by members.

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New Savings Website

Community & Owners Buying Organization (COBO®) and Innovia Community Management Cooperative (Innovia CMC®) expands the program offering and launches new savings site, bringing greater value and service to its members in the community management industry.

New Categories

We have expanded our supplier base to include accent furniture and home décor. These growing categories present expanded opportunities for members who are total home destinations.

Industry Networking Opportunities

Flooring America and Flooring Canada members benefit from extensive networking opportunities through bi-annual conventions, including retailer-focused social media and digital conferences, and regionally hosted meetings.

Exclusive Products

Lighting One introduced new Exclusive Products, developed with direction from the Lighting One® Advisory Council. These collections were specifically designed to have broad consumer appeal while hitting strategic price points so that members earn higher margin and retail dollars.

Carpet One Floor & Home

"Carpet One is my partner. They bring years of experience to the table, they understand my business, and they work hard to make my business the best it can be."

Rick Wiebe, Red Deer Carpet One Floor & Home

Focus On Supporting Quality

The ECE Shared Resources customized Quality Rating Improvement Toolkits form a foundation for improving quality in over half of the States we serve.

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Product Diversity At Every Step

Flooring America and Flooring Canada have progressively diversified their product offerings with the addition of Kitchens and Baths, Cabinetry and an exclusive paint collection by Kilz® called Tribute™.

Market Recovery

The builder business is back on track, building permits are up and design center activity is flourishing.

The Bike Cooperative

"One of the best things we’ve done to improve our business was launch the Ride Club Rewards program. This has had a huge positive impact on our gross profit margin."

Rob Koleser, Marty’s Reliable Cycle

National Branding

Lighting One® unveiled a new brand platform designed to highlight the strengths and benefits of the cooperative in a clear and compelling form to increase consumer awareness and drive traffic to member showrooms. We are dedicated to making spaces shine through service, accessibility, and superior value.

Enhanced Brand

With the re-branding of The Floor Trader® as the outlet store format for the world’s largest floorcovering cooperative, new messaging encourages customers, DIYers and trade professionals to use their “Outletivity.”

Ever-Expanding Toolkit

Over 500 new pragmatic resources were added to an ever-expanding set of tools available on the ECE Shared Resources knowledge hub, including two toolkits that support practitioners’ success in meeting federal and state requirements.